What is MRO?
MRO is an acronym for maintenance, repair and operations and refers to anything that is used in the manufacturing of a product but not included in the final product. Examples are safety equipment, computer and computer accessories, industrial equipment, consumables, office supplies, repair tools, and storage equipment, to name a few.
MRO plays a vital role in the supply chain. Businesses that regularly maintain, repair and overhaul systems can facilitate the supply of products to customers in a timely and streamlined manner. This enhances the efficiency of the systems as well as saves time and resources. Besides, the strategic sourcing of resources for MRO helps in the procurement of MRO supplies at the right time. This makes the process economical.
Why do we need an MRO management software?
The world of maintenance, repair and operations is an extremely complex setting involving numerous activities from maintenance, to scheduling, standardisation and evaluation. This requires a sizeable staff and their coordination and vigilance at every step. Clearly, it will require significant paperwork. MRO software manages the maintenance process and offers solutions to improve efficiency and enhance the experience of the end-user. Going paperless does not mean reducing administrative overheads. Instead, the selection of the right MRO package brings a host of advantages.
First, miscommunication is averted. With the help of an MRO package, the staff can be directed with the right instructions for the job. Miscommunications caused by human interference can easily be averted.
Second, the software facilitates the decluttering of work stations. As there are no piles of papers to search among for an updated document, the work station appears neat and smart to work in. It also makes the relevant documentation available to the right resource.
Third, the tool saves time in critical work schedules. It reminds the user of any crucial step and saves precious time.
Fourth, MRO software incorporates easy-to-update real-time schedules. Actual time data can be easily fed into the system. This software can make its own output and provide to the staff for the right action at the appropriate time.
Fifth, updating the software as per industry standards is available at the click of the mouse. Manual updating of the MRO documents is often a troublesome and time-consuming process. The MRO software process documentation and upgrading are usually a part of the package and can be done with the click of a mouse.
Finally, inventory management becomes far easier. The MRO software keeps updated information regarding the stock of supplies. Any shortage gets triggered, and procurement at the right time becomes hassle-free.
Challenges in applying an MRO system for an organisation
While there are several advantages, some of the problems that organisations face while deciding to deploy MRO software are as follows:
1. Awareness of the right MRO software to be deployed: It is common for organisations to feel overwhelmed while selecting the right software. The mammoth task must be done with deliberation.
2. Cost-benefit analysis of installing the MRO software: Usually, the installation cost for the software is high, but the running cost is low. The finance and IT need to do the cost-benefit analysis before making a decision.
3. Awareness of MRO among internal stakeholders: MRO staff often perceive MRO software deployment as a threat to their jobs. The team needs to be educated that MRO software cannot replace the staff. Rather, it can add to their efficiency and efficacy.
MRO is a vital function, ultimately helping in smooth operations and delivery. Though the costs of installing MRO software may appear to be high, the running cost and benefits can override them in the long run.